Video Services Team 

Oct 2013 - Jun 2017 

• Planning, requirement gathering, Designing and configuring policies for Cognizant Video Infrastructure. Cisco Telepresence Multipoint Switch , Cisco Telepresence Server, Cisco Telepresence MCU 4000 Series and MSE 8000 Series ,Cisco Integrated Services Router (ISR) G2 , Cisco Prime Collaboration Manager, Call Control.

• Configuration, maintenance and Up gradation of Video infrastructure devices on a regular interval as per the recommendation from CISCO.

• Fault management, Alarm notification, Capacity management, Backup and inventory management, report management of all video infrastructural devises. 

• New Client Connectivity - Building Communication within the enterprise and external communication say B2B and mobile worker is the key role.

• Deployed wide variety of video devices across cognizant. Over 2000+ video endpoints are deployed managed and monitored by registering it with VCS

• Video Conference room enhancement standardization and optimization to increase end user experience

• Video Communication server - High availability implementation of Controller and Expressway

• Routing decision and trunk configuration in Video communication server.

• Clustering of Multi conference unit

• Scheduling and monitoring Multi conference calls using MCU and PEXIP

• Configuration and maintenance Cisco immersive Telepresence - T3 and Cisco Telepresence 8710 and 8000 Chassis

• Work together with TAC and identify the root cause for issues that occurs in the services and provide work around by following change management process that does not affects the production.

Technology used

• Cisco Telepresence management Suite

  • manage Video endpoints 

  • Reservation of rooms and Scheduling of multi-party video calls

  • scheduling recording of video calls

  • Jabber provisioning

  • Monitor and control active video calls

  • Capacity management and historical report management

  • Up gradation and Configuration of group/all video devices

• MSE and Multi conference unit

  • Configuring Layout of the conference and Controls of participants

  • Schedule permanent video bridges

  • preconfigure participant to auto dial out

  • Clustered MCU for reliability

• Content server

  • to record Videos

• Video communication server

  • controls the registration of all endpoints

  • make routing decisions

  • translation of address

  • VCS for high availability

• Media Experience engine

  • transcode encode and watermark videos

• Wowza 

  • flash streaming server - live webcast

• Show and share

  • video repository

  • publish videos as public / private

  • categorize the videos

  • Digital media

• Digital signage solution

  • POC of Ryarc signage solution to cast videos in Television

• Enterprise Content delivery system

  • Use multicast to deliver the videos across facility

  • reduce wan bandwidth

  • wide number of users

  • Service router,Engine,CDSM,content acquirer

• ISDN

  • gateway to isdn customer for establishing video calls

  • DID map in ISDN for ISDN to IP calls

• PEXIP

  • software based multi conference server

• Akamai CDN network 

  • Content delivery network to multicast videos over internet

• Cisco Jabber

Soft client for video conferencing

2.1 Owner and Manager of Video services for Pune location with 6 facilities 

• Coordination with desk side support team for hands and feet support for video event, Endpoint deployment and Live streaming sessions.

• Good management skills - Coordination with admin, network, video and local field management team.

• Implemented Smart class room across 5 locations

2.2 Audit

• ISA - Internal security audit for video services

One of the role i played during this tenure was to live stream contents from the  executive leadership and various events within the organization using the video devices that works on SIP and H323 and stream the content over to the  CDN network managed by Internet service provider and deliver them world wide . 

Another project was to cache the important quarterly financial on demand videos and cache them on the edge location using special technologies and deliver them on demand with low latency.